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Are you ready to solve your practice challenges? Get started with a Demo and a Free Trial. Request a quote for customized pricing.

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Frequently asked questions

Reach out to us with questions via email, phone or
live chat.

Is there an additional fee for Telemedicine?

No. However, you will need to upgrade to a professional version for an additional fee per provider if you prefer HD Video, file transfers, and other features.

Is there an additional fee for SMS?

Yes. You will need to purchase a dedicated SMS number and credit for sending SMS to any country. 

Can I change my plan at any time?

Yes. You can change the plan to custom pricing with additional features.

Can I cancel my plan at any time?

No. Annual commitment required which is billed monthly or annually. You can cancel when your agreement expires.

Is there an additional fee for implementation?

No, implementation and setup included.

Is training free and part of the implementation?

Absolutely. You will be assigned a team that includes a project manager, a trainer, and a consultant.

How long does it take to implement?

A typical implementation takes 1-2 weeks. However, every physician is different and time frames vary depending on the transfer of information on paperwork to the database.